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Privacy policy

What is collected, why, and how to exercise your rights. No audience measurement tool or advertising cookie is enabled without your consent.

Data controller

Full Business World — IFZA, Dubai Silicon Oasis, Office IFZA, Dubai Silicon Oasis, Nadd Hessa, Dubai, United Arab Emirates. Contact: contact@fullbusinessworld.com.

Data collected

customer account: first name, last name, email address, and password (stored encrypted, never readable by the team);

orders: packs purchased, amounts, chosen payment method, accepted terms version, access history;

communications: messages sent by email or WhatsApp, support requests;

preferences: optional consent to receive tips by email.

Purposes

This data is used exclusively to create and secure your account, process your orders, open access to your packs, send you order-related emails, answer your requests, and meet our accounting obligations. It is never sold or rented to third parties.

Payments and banking data

Card payments are processed by Stripe, a licensed payment provider, on a secure page. No card data passes through or is stored on our servers: we only receive the payment confirmation and its reference.

Technical providers

The site is hosted by Netlify; accounts, orders, and content by Supabase; emails are sent from our business mailbox (Google Workspace); payments are processed by Stripe. These providers act only on our instructions and may be located outside the European Union, with the contractual safeguards provided by the GDPR.

Cookies and local storage

Strictly necessary items (no consent required): keeping you signed in (Supabase), remembering your cart, the page to return to after signing in, and your cookie choice. They are stored in your browser and are essential for the site to work.

Audience measurement and advertising (only with your consent): when these tools are enabled on the site, we use Google Analytics 4 to measure traffic and sales, and the Meta pixel (Facebook, Instagram) and, where applicable, Google Ads to measure the effectiveness of our ads. These scripts are only loaded after you consent through the banner shown during your visit; if you refuse or do not respond, none of them is loaded.

The information sent is limited to the pages viewed, the packs viewed or added to the cart, the start of checkout, and the amount of purchases whose payment is confirmed, together with a technical order reference. No name, email address, or banking data is sent. Google (Google Ireland Ltd) and Meta (Meta Platforms Ireland Ltd) may transfer this data outside the European Union, under the safeguards provided by the GDPR.

Retention: your choice (acceptance or refusal) is kept in your browser for six months, after which you are asked again. Measurement cookies are kept for thirteen months at most. You can change your choice at any time with the “Manage cookies” link at the bottom of every page; withdrawing consent stops measurement and deletes the measurement cookies set on our domain.

Retention periods

Account data is kept while the account is active, then deleted on request. Order and billing data is kept for the period required by accounting obligations (ten years).

Your rights

You can access your data, correct it, request its deletion or portability, and withdraw your consent to tips emails at any time. Write to contact@fullbusinessworld.com: you will receive a reply within one month at most. You may also contact the data protection authority of your country (in France, the CNIL).